At Bavari Perfume, we offer a 14-day return policy. You can choose to exchange the product or request a refund, based on your preference.
Exchanges:
- Exchanges are available within 14 days of delivery.
- Products must be unused and in their original packaging.
- Contact customer support to initiate an exchange for an item of equal or lesser value.
Refunds:
- Refunds are processed once the product is returned and inspected.
- Refunds will be made to your original payment method within 4-7 business days.
Video Proof:
- Please provide an unboxing video as proof of any damage or issue to help us resolve any inconvenience caused.
Exceptions:
- Sale items are not eligible for returns or refunds unless defective.
For any inquiries, please contact customer support.